Privacy Policy

Effective Date: November 2026

Urban Pet Fits respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit or make a purchase through www.urbanpetfits.us.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Personal and Contact Information

• Name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order and Transaction Information

• Products purchased.

• Order numbers and purchase history.

• Payment status.

• Shipping and delivery details.

• Return and refund records.

Technical and Website Information

• IP address.

• Browser type and device information.

• Pages visited and website interactions.

• Referral information.

• Cookie and similar technology data.

Customer Communications

We may retain messages, inquiries, feedback, and other information you provide when contacting our customer support team.

How We Use Your Information

We may use collected information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Send order confirmations and updates.

• Respond to customer inquiries.

• Process returns, refunds, and exchanges.

• Maintain and improve our website.

• Provide customer support.

• Detect and prevent fraud or unauthorized transactions.

• Maintain business and transaction records.

• Comply with applicable laws and regulations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, understand website activity, and improve the shopping experience.

You may manage certain cookie settings through your browser. Disabling cookies may affect some website features.

Payment Information

Payments are handled through third-party payment providers and secure checkout services. We do not intentionally store complete payment card numbers or security codes on our own website systems.

Payment information is handled according to the applicable provider's privacy and security practices.

How We Share Information

We may share necessary information with service providers that help us operate our store, including:

• Ecommerce and website hosting providers.

• Payment processors.

• Shipping and delivery carriers.

• Order fulfillment providers.

• Analytics and website performance services.

• Customer support providers.

• Security and fraud prevention services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, and business operations.

We do not sell personal information as part of our ordinary business operations.

Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, and meet applicable legal requirements.

We use reasonable administrative and technical safeguards designed to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have other privacy rights, including the right to opt out of certain data processing activities where applicable.

To submit a privacy-related request, contact info@urbanpetfits.us. We may need to verify your identity before processing your request.

Third-Party Websites

Our website may contain links to third-party websites or services. Those websites operate independently and have their own privacy policies. We encourage you to review their policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

Contact Information

Urban Pet Fits
Website: www.urbanpetfits.us
Email: info@urbanpetfits.us
Phone: +1 (406) 404-1045
Address: 11 E Main St STE A, Bozeman, MT 59715, United States